Contact Us
Florida Family welcomes contact from our agents, policyholders and general public. Please use the form below to help us better serve you.
- For questions regarding new or existing applications, please contact our underwriting department - underwritingdepartment@flfamily.com.
- For general information or details concerning agency appointments, e-mail Florida Family's marketing department - marketing@flfamily.com.
- For specifics concerning your policy(s) or billing status, e-mail our customer service department - customer_service@flfamily.com.
- For rapid response from our claims department, e-mail our claims department - claimsdepartment@flfamily.com.
- For employment opportunities in the fields of information technology, customer service, underwriting, claims, marketing, and accounting, e-mail our human resources department - human_resources@flfamily.com.
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A representative will contact you as soon as possible. For additional assistance, please be sure to review our About Florida Family section.
Customer Service/Administrative:
Toll-free: (888) 850-4663
Telephone: (239) 495-4700
Telefax: (239) 948-7381
Florida Family® Insurance
27599 Riverview Center Blvd. #100
Bonita Springs, FL 34134-4323
Mail to: PO Box 136001
Bonita Springs, FL 34136-6001
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Claims Office:
Toll-free: (888) 486-4663
Telephone: (904) 312-5500
Telefax: (904) 396-7030
Florida Family® Insurance
1301 Riverplace Blvd , Suite 1700
Jacksonville, Florida 32207-9023
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24-hour Claims Services The Florida Family® Way
Coverage Options
Florida Family Insurance offers a variety of coverage options to protect you and your family.
Review our
Coverage Info for more details.